Telecommunications Support Engineer - Tier III 10/13/2016
Category: Telecommunications
Job Type: Direct hire
Veriant Solutions is actively seeking a senior level Telecommunications professional, providing technical and analytical support for network elements. This is a great opportunity to join an ambitious team working on new technologies.
What You’ll Do:
In this role you will be responsible for high level network repairs as well as development and implementation of efficient operations and troubleshooting for all Ethernet offerings. On a day to day basis, you can expect to:
- Work in a networking environment encompassing Layer 2 – Ethernet technologies.
- Effectively work in OSS environment encompassing various operating systems.
- Provide database management, workflow management, event management, ticket management, and element management.
- Consistently look for and implement ways to improve the customer repair department.
- Conduct advanced research into, and develop effective technical solutions for, high priority issues.
- Provide technical and operational on call support to customers as required.
What You Bring:
You are always looking to learn and grow in your career. You have a technical mind, a strong technical background, and love working on new technologies. You have:
- A BS or BA in a technical discipline or equivalent experience.
- 5-10 years of network operations experience
- Preferably in Layer 2, IP networking and/or high-capacity (WAN, MAN, LAN, Ethernet) network architectures, or in a regional telecommunications carrier’s operations center (ILEC, CLEC, IXC).
- The ability to articulate complex solutions, incorporating abstract networking concepts along with practical insights.
- Experience in installing, configuring or maintaining various network management or operations tools such as carrier-class Ethernet hardware platforms
- Specifically, Cisco, Juniper EX/MX, BTI, Telco Systems, Overture, and AdTran.
What We Offer:
The environment is 24x7 and technicians work 5 regular 8 hour shifts [Mon-Fri, Sun-Thurs, or Tues-Sat). Available shifts fall between 6 am – 6 pm (graveyard is available only if interested). This is a flexible office that is set up to allow for 1 day/week of working from home.