IT Field Engineer 1/25/2022
Category: Information Technology
Job Type: Direct hire
Are you a computer savvy IT Field Service professional looking for a new opportunity? We have a full time, direct hire position with one of our best clients! Do you enjoy serving customers through quick and reliable computer and network troubleshooting? This is a great opportunity for you to join an industry leader in point-of-sale technologies!
Veriant Solutions is actively seeking a full time, POS Field Engineer to provide onsite support service to restaurants, working on point-of-sale systems, printers, CAT-5 cable and IT systems. This is a mobile service position.
What You Bring:
- 2+ years experienced customer and quality focused technicians eager to learn and make a difference for their customers and develop relationships.
- A minimum of 2 years of experience in the detection, isolation and resolution of problems with microprocessor-based equipment.
- Understanding of AC power and the effects of a properly grounded AC circuity.
- Familiarity with running and terminating network cabling.
- Ability to apply critical thinking and customer service mindset to make quick decisions independently.
- Ability to listen and communicate with the customer and Help Desk regarding the dispatched service call.
- Flexibility to work after hours and weekends as required.
- Provide quality support, responsiveness, and customer care.
- Identify, analyze, and repair hardware, software and network failures.
- Clean background, DMV record, and drug screen.
What We Offer:
- $47,000 – 52,000 annual salary
- Medical, dental and vision
- Paid Time Off
- 401K
EOE.